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TOWARDS DETERMINING THE EXTENT OF INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT) USED IN THE MOROCCAN GENERAL RETAILERS’ IN-STORE LOGISTICS PROCESSES TO MINIMIZE STOCK-OUTS


 
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1. Titre Titre du document TOWARDS DETERMINING THE EXTENT OF INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT) USED IN THE MOROCCAN GENERAL RETAILERS’ IN-STORE LOGISTICS PROCESSES TO MINIMIZE STOCK-OUTS
 
2. Créateur Nom de l'auteur, affiliation, pays Si Mohamed BOUAZIZ; Faculté des Sciences Juridiques, Economiques et Sociales, Université Ibn Zohr, AGADIR- MAROC.; MAROC
 
2. Créateur Nom de l'auteur, affiliation, pays Laila EL HADDOU-YOUSFI; Faculté des Sciences Juridiques, Economiques et Sociales, Université Ibn Zohr, AGADIR- MAROC.; MAROC
 
3. Sujet Discipline(s)
 
3. Sujet Mot(s)-clé(s) General Retail Sector; Stock-outs, Point of Sales; Electronic Data Interchange; Data Mining; RFID.
 
4. Description Résumé

With the evolution of the large general retail sector in Morocco, out-of-stocks (OOS) have become one of the major problems retailers have to resolve in order to retain their existing customers and attract new ones. This is particularly because the rate of OOS could indeed be considered as a performance indicator when the products and services offered by the competing retailers are relatively the same.

This paper provides a frame of reference in relation to the concept of “stock-out” in addition to the information and communication technologies used to improve some of the processes involved in the retail supply chain. We then present the results of a field study, which we have conducted in the large retail sector in Morocco in order to identify the scope of use of such technologies with the aim of reducing OOS situations at the store level.
 
5. Éditeur Agence organisatrice, lieu
 
6. Contributeur Commanditaire(s)
 
7. Date (AAAA-MM-JJ) 26-06-2017
 
8. Type Statut & genre Article évalué par les pairs
 
8. Type Type
 
9. Format Format de fichier PDF
 
10. Identifiant URI https://revues.imist.ma/index.php/REGS/article/view/9385
 
10. Identifiant Digital Object Identifier (DOI) https://doi.org/10.48382/IMIST.PRSM/regs-v0i11.9385
 
11. Source Titre de revue/conférence; vol., no. (année) Revue Economie, Gestion et Société; No 11 (2017)
 
12. Langue Français=fr fr
 
13. Relation Fichiers supp.
 
14. Couverture Localisation géo-spatiale, période chronologique, échantillon de recherche (sexe, âge, etc.)
 
15. Droits Droit d'auteur et autorisations Tous droits réservés (c) 2017 Revue Economie, Gestion et Société