Leadership in health care: Systematic review

Authors

  • Brahim Zaadoud Clinical Neurosciences Laboratory; Department of Biophysics and Clinical MRI Methods Faculty of Medicine and Pharmacy, University of Fez.

DOI:

https://doi.org/10.34874/PRSM.mjph-vol6iss1.44986

Keywords:

Leadership, quality in healthcare, performance measurement

Abstract

Leadership in a complex system such as the health system can affect the performance of health care institutions. There are currently many styles of leadership. The concept "leadership" is sometimes used interchangeably with the concept "management", but in the health care literature they tend to describe different approaches.

This article provides a brief overview of leadership theories and concepts that have been used to develop a series of interventions aimed at developing leadership capacity in healthcare. And aims to highlight the various works on leadership in the field of health, in order to deepen the reflections on this subject. We will describe the various conceptual frameworks of leadership in the world with evaluation of their effectiveness.

We used qualitative analysis. We synthesized and organized the results of the full‐text studies included in the review according to the three outcome categories: leadership in healthcare, performance measurement of leadership in healthcare. We searched in PubMed, and ScienceDirect searches and a reviewed bibliography to identify articles in academic and grey literature that met the Criterion for Integration study. Articles were coded by a theme to identify responses to the selection criteria. We have excluded papers that did not focus on leadership in healthcare.

Four competency models are identified: Situational leadership model, Transformational and transactional leadership, Organic leadership, and Leadership logic. We identified ten models to develop leadership in healthcare divided into two categories: (1) McKenna et al. (2004); (2) Mayo Clinic leadership; (3) The Association of American Medical Colleges; (4) National Center for Healthcare Leadership (NCHL) model; (5) The Leadership Competencies for Healthcare Services Managers; (6) Healthcare Leadership Alliance (HLA); (7)              High-Impact Leadership IHI; (8) National Association of Healthcare Quality (NAHQ); (9) The Medical Leadership Competency Framework (MLCF); (10) Canadian Health Leadership Strategy Framework. The frameworks identified are heterogeneous, but they can be organized according to their objectives, structure, and context.

This review highlights substantial differences in the process and methodology of leadership development in healthcare. The results indicate that the majority of conceptual frameworks are based on six elements (1) Driven by Persons and Community; (2) Create Vision and Build Will; (3) Develop Capability; (4) Deliver Results; (5) Shape Culture; and (6) Engage Across Boundaries, a relationship between these components exists in the context of quality systems. The different models draw from conceptual frameworks based on emotional and cognitive skills and patient-centered health care.

Author Biography

Brahim Zaadoud, Clinical Neurosciences Laboratory; Department of Biophysics and Clinical MRI Methods Faculty of Medicine and Pharmacy, University of Fez.

Management quality in healthcare

References

AK Unal. (2017). Competence in Healthcare Managers : HLA Model.

Baker, G. R., & Denis, J.-L. (2011). Medical leadership in health care systems : From professional authority to organizational leadership. Public Money & Management, 31(5), 355‑362. https://doi.org/10.1080/09540962.2011.598349

Barry, E. S., Grunberg, N. E., Kleber, H. G., McManigle, J. E., & Schoomaker, E. B. (2018). A four-year medical school leader and leadership education and development program. International Journal of Medical Education, 9, 99‑100. https://doi.org/10.5116/ijme.5abe.12d2

Belrhiti, Z., Damme, W. V., Belalia, A., & Marchal, B. (2020). Unravelling the role of leadership in motivation of health workers in a Moroccan public hospital : A realist evaluation. BMJ Open, 10(1), e031160. https://doi.org/10.1136/bmjopen-2019-031160

Best, A., Greenhalgh, T., Lewis, S., Saul, J. E., Carroll, S., & Bitz, J. (2012). Large-system transformation in health care : A realist review. The Milbank Quarterly, 90(3), 421‑456. https://doi.org/10.1111/j.1468-0009.2012.00670.x

Bradberry &, T., & Greaves, J. (2012). Leadership 2.0. https://books.google.co.ma/books?

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77‑101. https://doi.org/10.1191/1478088706qp063oa

Calhoun, C., Gerteis, J., Moody, J., Pfaff, S., & Virk, I. (2022). Contemporary Sociological Theory. John Wiley & Sons.

Calhoun, Judith G.;, Dollett, Lorayne;, & Sinioris, Marie E.; Wainio, Joyce Anne; Butler, Peter W.; Griffith, John R.; Warden, Gail L. (2008). Development of an Interprofessional Competency Model for Healthcare Leadership. Journal of Healthcare Management ., Vol. 53 Issue 6, p375-390. 16p.

Campbell, J., Buchan, J., Cometto, G., David, B., Dussault, G., Fogstad, H., Fronteira, I., Lozano, R., Nyonator, F., Pablos-Mendez, A., Quain, E. E., Starrs, A., & Tangcharoensathien, V. (2013). Human resources for health and universal health coverage : Fostering equity and effective coverage. Bulletin of the World Health Organization, 91, 853‑863. https://doi.org/10.2471/BLT.13.118729

Carol J. Huston, M. S. N. (2018). What Defines A True Leader in Healthcare? Today’s Wound Clinic, 12(9). https://www.hmpgloballearningnetwork.com/site/twc/articles/what-defines-true-leader-healthcare

Carsen, S., & Xia, C. (2006). The Physician as Leader. McGill Journal of Medicine : MJM, 9(1), 1‑2. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2687888/

Chen, T.-Y. (2018). Medical leadership : An important and required competency for medical students. Tzu-Chi Medical Journal, 30(2), 66‑70. https://doi.org/10.4103/tcmj.tcmj_26_18

Chuang, S., Howley, P. P., & Hancock, S. (2013). Using clinical indicators to facilitate quality improvement via the accreditation process : An adaptive study into the control relationship. International Journal for Quality in Health Care, 25(3), 277‑283. https://doi.org/10.1093/intqhc/mzt023

Clark, J., & Armit, K. (2010). Leadership competency for doctors : A framework. Leadership in Health Services, 23(2), 115‑129. https://doi.org/10.1108/17511871011040706

Clay-Williams, R., Taylor, N., Ting, H. P., Arnolda, G., Winata, T., & Braithwaite, J. (2020). Do quality management systems influence clinical safety culture and leadership? A study in 32 Australian hospitals. International Journal for Quality in Health Care, 32(Supplement_1), 60‑66. https://doi.org/10.1093/intqhc/mzz107

CLYNE, BRIAN; RAPOZA, BRENDA; GEORGE, PAUL. (2015). Leadership in Undergraduate Medical Education : Training Future Physician Leaders. Rhode Island Medical Journal, 36‑40.

Davidson, P. L., Azziz, R., Morrison, J., Rocha, J., & Braun, J. (2012). Identifying and Developing Leadership Competencies in Health Research Organizations : A Pilot Study. The Journal of health administration education, 29(2), 135‑154. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5940450/

Dionne, S. D., Yammarino, F. J., Atwater, L. E., & Spangler, W. D. (2004). Transformational leadership and team performance. Journal of Organizational Change Management, 17(2), 177‑193. https://doi.org/10.1108/09534810410530601

Dries, N., & Pepermans, R. (2012). How to identify leadership potential : Development and testing of a consensus model. Human Resource Management, 51(3), 361‑385. https://doi.org/10.1002/hrm.21473

Durowade KA, Kadiri IB, Ojuolape MA, Omokanye LO., Durowade SB, & Sanni TA,. (2020). Leadership Styles versus Health Workers’ Job Satisfaction : Relationships, Correlates and Predictors in Tertiary Hospitals in Ekiti State, Southwest Nigeria. Niger J Clin Pract ;23:1702-10.

Etemadian, M., Mosadeghrad, A. M., Soleimani, M. J., & Hedayati, S. P. (2020). Succession planning success factors in a hospital : A case study. Payesh (Health Monitor), 19(1), 41‑61. https://doi.org/10.29252/payesh.19.1.41

Gauld, R., & Gauld, R. (2017). Clinical leadership : What is it and how do we facilitate it? Journal of Primary Health Care, 9(1), 5‑8. https://doi.org/10.1071/HC16041

Gill, R. (2011). Theory and Practice of Leadership.

Grant, M. J., & Booth, A. (2009). A typology of reviews : An analysis of 14 review types and associated methodologies. Health Information & Libraries Journal, 26(2), 91‑108. https://doi.org/10.1111/j.1471-1842.2009.00848.x

Gulati, K., Sarkar, C., Verma, V., Singh, A. R., & Gupta, S. K. (2019). Assessment of medical leadership competencies and development needs : First comprehensive study from India. International Journal of Healthcare Management. https://www.tandfonline.com/doi/abs/10.1080/20479700.2019.1647381

Hahn, C. A., & Gil Lapetra, M. (2019). Development and Use of the Leadership Competencies for Healthcare Services Managers Assessment. Frontiers in Public Health, 7, 34. https://doi.org/10.3389/fpubh.2019.00034

Harper, J. (1995). Clinical Leadership—Bridging Theory and Practice. Nurse Educator, 20(3), 10‑11. https://journals.lww.com/nurseeducatoronline/Citation/1995/05000/Clinical_Leadership___Bridging_Theory_and.11.aspx

Hodzic, S., Scharfen, J., Ripoll, P., Holling, H., & Zenasni, F. (2018). How Efficient Are Emotional Intelligence Trainings : A Meta-Analysis. Emotion Review, 10(2), 138‑148. https://doi.org/10.1177/1754073917708613

Husebø, S. E., & Akerjordet, K. (2016). Quantitative systematic review of multi-professional teamwork and leadership training to optimize patient outcomes in acute hospital settings. Journal of Advanced Nursing, 72(12), 2980‑3000. https://doi.org/10.1111/jan.13035

Institute of Medicine. (2001). Crossing the Quality Chasm : A New Health System for the 21st Century. National Academies Press (US).

Institute of Medicine. (2004). Leading Change in the 21st Century—Institute of Medicine, Committee on the Roles of Academic Health Centers in the 21st Century—Google Livres.

Jayaraman, S., Talib, P., & Khan, A. F. (2018). Integrated Talent Management Scale : Construction and Initial Validation: SAGE Open. https://doi.org/10.1177/2158244018780965

Jimly Hariss. (2016). National Center for Healthcare Leadership Competency Model Use in a Midwestern Healthcare Organization. Walden University.

John Storey, & Richard Holti. (2013). Towards a New Model of Leadership for the NHS. NSH Leadership Academie.

K.B.Samarakoon. (2019). Leadership Styles for Healthcare. https://www.ijsrp.org/research-paper-0919.php?rp=P939059

Keijser, W., Poorthuis, M., Tweedie, J., & Wilderom, C. (2017). Review of determinants of national medical leadership development. BMJ Leader, 1(4). https://doi.org/10.1136/leader-2017-000023

Kunkel, S., Rosenqvist, U., & Westerling, R. (2007). The structure of quality systems is important to the process and outcome, an empirical study of 386 hospital departments in Sweden. BMC Health Services Research, 7(1), 104. https://doi.org/10.1186/1472-6963-7-104

Kwamie, A. (2015). Balancing Management and Leadership in Complex Health Systems. International Journal of Health Policy and Management, 4(12), 849‑851. https://doi.org/10.15171/ijhpm.2015.152

Kyratsis, Y., Armit, K., Zyada, A., & Lees, P. (2016). Medical leadership and management in the United Kingdom: Australasian Psychiatry. https://doi.org/10.1177/1039856216635909

Kyriakidou, N., Goula, A., George, P., Sepetis, A., & Adamou, M. (2021). Leadership Development in Health Care : The Role of Clinical Leaders. Journal of Human Resource and Sustainability Studies, 09, 231‑249. https://doi.org/10.4236/jhrss.2021.92015

Lazear, E. P., Shaw, K. L., & Stanton, C. T. (2015). The Value of Bosses. Journal of Labor Economics. https://doi.org/10.1086/681097

Lieff, S. J., & Yammarino, F. J. (2017, mai 1). How to Lead the Way Through Complexity, Constraint, and Uncertainty in Academic Health Science Centers [Text]. Wolters Kluwer. https://doi.org/10.1097/ACM.0000000000001475

MacPhee, M., Chang, L., Lee, D., & Spiri, W. (2013). Global health care leadership development : Trends to consider. Journal of Healthcare Leadership, 5, 21‑29. https://doi.org/10.2147/JHL.S23010

Marquis, B. L., & Huston, C. J. (2011). Leadership Roles and Management Functions in Nursing : Theory and Application. Wolters Kluwer Health/Lippincott Williams & Wilkins.

McAlearney, Peter W., Ann Scheck, & ScD; Butler,. (2008). Using Leadership Development Programs to Improve Quality and Efficiency in Healthcare—ProQuest. https://www.proquest.com/openview/0503bf399b044521e0b665db546ee91f/1?pq-origsite=gscholar&cbl=7080

McKimm, J., & O’Sullivan, H. (2016). When I say … leadership. Medical Education, 50(9), 896‑897. https://doi.org/10.1111/medu.13119

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & Group, T. P. (2009). Preferred Reporting Items for Systematic Reviews and Meta-Analyses : The PRISMA Statement. PLOS Medicine, 6(7), e1000097. https://doi.org/10.1371/journal.pmed.1000097

Morrisey, J. (2012). Lifelong Learning : Physician Competency Development. AHA’s Physician Leadership Forum,.

Moyer, C. A., Abedini, N. C., Youngblood, J., Talib, Z., Jayaraman, T., Manzoor, M., Larson, H. J., Garcia, P. J., Binagwaho, A., Burke, K. S., & Barry, M. (2018). Advancing Women Leaders in Global Health : Getting to Solutions. Annals of Global Health, 84(4), 743. https://doi.org/10.29024/aogh.2384

NHS. (2013). Healthcare Leadership Model The nine dimensions of leadership behaviour.

NHS Institute for Innovation and Improvement. (2010). NHS Institute for Innovation and Improvement.

NHS Institute for Innovation and Improvement. (2011). The future of leadership and management in the NHS. The King’s Fund. https://www.kingsfund.org.uk/publications/future-leadership-and-management-nhs

Nick Petrie. (2014). Future Trends in Leadership Development. Center for Creative Leadership.

Parmelli, E., Flodgren, G., Schaafsma, M., Baillie, N., Beyer, F., & Eccles, M. (2011). The effectiveness of strategies to change organisational culture to improve healthcare performance. Cochrane Database of Systematic Reviews, 1. https://doi.org/10.1002/14651858.CD008315.pub2

Peck, E. (2005). Leadership and its development in healthcare. Healthcare Management. https://research.birmingham.ac.uk/en/publications/leadership-and-its-development-in-healthcare

Petrie, N. (2014). Vertical Leadership Development Part 1 Developing Leaders for a Complex World. https://docplayer.net/254748-Vertical-leadership-development-part-1-developing-leaders-for-a-complex-world.html

Pidgeon, K. (2017). The Keys for Success : Leadership Core Competencies. Journal of Trauma Nursing | JTN, 24(6), 338‑341. https://doi.org/10.1097/JTN.0000000000000322

Pierrakos, G., Goula, A., Latdou, D., Platis, C., Sarris, M., & Soulis, S. (2017). Opinion of citizens in Primary Health Care management and offered services by Local Authorities. https://dissem.in/p/95889090/opinion-of-citizens-in-primary-health-care-management-and-offered-services-by-local-authorities/

Plsek, P. E., & Greenhalgh, T. (2001). The challenge of complexity in health care. BMJ, 323(7313), 625‑628. https://doi.org/10.1136/bmj.323.7313.625

Rahimi, A. R. (2015). Performance Improvement in Healthcare : Is Personalized Site Feedback Enough? Circulation. Cardiovascular Quality and Outcomes, 8(4), 335‑337. https://doi.org/10.1161/CIRCOUTCOMES.115.002039

Reich, M. R., Javadi, D., & Ghaffar, A. (2016). Introduction to the Special Issue on “Effective Leadership for Health Systems”. Health Systems & Reform, 2(3), 171‑175. https://doi.org/10.1080/23288604.2016.1223978

Rob Silzer & Richard Jeanneret. (2015). Individual Psychological Assessment : A Practice and Science in Search of Common Ground | Industrial and Organizational Psychology | Cambridge Core. https://www.cambridge.org/core/journals/industrial-and-organizational-psychology/article/abs/individual-psychological-assessment-a-practice-and-science-in-search-of-common-ground/D9C0548384F6949A728A215012E73B1A

Ross, M. E. (2010). Designing and Using Program Evaluation as a Tool for Reform. Journal of Research on Leadership Education, 5(12), 481‑500. https://doi.org/10.1177/194277511000501207

Ross, N. (2012). Epoch of Transformation : An Interpersonal Leadership Model for the 21st Century–Part 1 - Integral Leadership Review. https://integralleadershipreview.com/6294-epoch-of-transformation-an-interpersonal-leadership-model-for-the-21st-century-part-1/

Sahel, A., Alaoui Belghiti, A., DeBrouwere, V., Valente Soares, F., Kegels, G., Belkaab, N., Godin, I., Ablefoni, S., Schneider, A., & Dujardin, B. (2015). A systemic approach to quality improvement in public health services : The Moroccan “Quality Contest”. Leadership in Health Services, 28(1), 8‑23. https://doi.org/10.1108/LHS-07-2013-0033

Sahel, A., DeBrouwere, V., Dujardin, B., Kegels, G., Belkaab, N., & Alaoui Belghiti, A. (2015). Implementing a nationwide quality improvement approach in health services : The Moroccan “Quality Contest” experience. Leadership in Health Services, 28(1), 24‑34. https://doi.org/10.1108/LHS-04-2014-0042

Sarto, F., & Veronesi, G. (2016). Clinical leadership and hospital performance : Assessing the evidence base. BMC Health Services Research, 16(2), Art. 2. https://doi.org/10.1186/s12913-016-1395-5

Savage, M., Savage, C., Brommels, M., & Mazzocato, P. (2020). Medical leadership : Boon or barrier to organisational performance? A thematic synthesis of the literature. BMJ Open, 10(7), e035542. https://doi.org/10.1136/bmjopen-2019-035542

Schyve, P. (2009). Leadership in Healthcare Organizations : A Guide to Joint Commission Leadership Standards. Undefined. https://www.semanticscholar.org/paper/Leadership-in-Healthcare-Organizations%3A-A-Guide-to-Schyve/4db8a2be198617673595560fc660715cd494dff3

Silzer &, & Church,. (2010). Strategy-Driven Talent Management : A Leadership Imperative. https://books.google.co.ma/books?hl=en&lr=&id=rEAkAwAAQBAJ&oi=fnd&pg=PA213&dq=Silzer+and+Church,+2010&ots=GRL8dX4gHM&sig=lvb-oJKgCQENivi52XB2zorzcGE&redir_esc=y#v=onepage&q=Silzer%20and%20Church%2C%202010&f=false

Sperry, L. (2013). Executive coaching and leadership assessment : Past, present, and future. Consulting Psychology Journal: Practice and Research, 65(4), 284‑288. https://doi.org/10.1037/a0035453

Spurgeon, P., Mazelan, P. M., & Barwell, F. (2011). Medical engagement : A crucial underpinning to organizational performance. Health Services Management Research, 24(3), 114‑120. https://doi.org/10.1258/hsmr.2011.011006

Stanley, D. (2017). Clinical Leadership in Nursing and Healthcare. Wiley Online Library. https://doi.org/10.1002/9781119253785

Steinert, Y., Naismith, L., & Mann, K. (2012). Faculty development initiatives designed to promote leadership in medical education. A BEME systematic review : BEME Guide No. 19. Medical Teacher. https://www.tandfonline.com/doi/abs/10.3109/0142159X.2012.680937

Steinert Y, Swanwick T, & McKimm J. (2014). Faculty development for leadership and management. https://link.springer.com/book/10.1007/978-94-007-7612-8

Stoller, J. K. (2014). Help wanted : Developing clinician leaders. Perspectives on Medical Education, 3(3), 233‑237. https://doi.org/10.1007/s40037-014-0119-y

Swensen, S., Gorringe, G., Caviness, J., & Peters, D. (2016). Leadership by design : Intentional organization development of physician leaders. Journal of Management Development, 35(4), 549‑570. https://doi.org/10.1108/JMD-08-2014-0080

Swensen S, Pugh M, McMullan C, & Kabcenell A. (2013). High-Impact Leadership : Improve Care, Improve the Health of Populations, and Reduce Costs. IHI White Paper. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2013. https://www.ihi.org:443/resources/Pages/IHIWhitePapers/HighImpactLeadership.aspx

Sze, G. W., Yuin, Y. S., Durganaudu, H., Pillai, N., Yap, C. G., & Jahan, N. K. (2021). Narrative Review of Leadership Development Programs among Medical Professionals. Open Access Library Journal, 8(6), Art. 6. https://doi.org/10.4236/oalib.1107555

Thukral, G., & Madaan, V. (2017). Health care Leadership and Management—The Changing Face, Making Difference. AMEI’s Current Trends in Diagnosis & Treatment, 1(2), 107‑110. https://doi.org/10.5005/jp-journals-10055-0026

Till, D. L. J. M. A. (2018). Transformational leadership : Is this still relevant to clinical leaders? British Journal of Hospital Medicine. https://doi.org/10.12968/hmed.2018.79.6.344

Tony Wall John Knights. (2013). Leadership Assessment for Talent Development. KOGAN PAGE LIMITED EPZ/SPECIAL PRICED TITLES. https://www.biblio.com/book/leadership-assessment-talent-development-tony-wall/d/849175140

Tredway, L. (2012). A Tripartite Framework for Leadership Evaluation Summary The Tripartite Framework for Leadership Evaluation provides a comprehensive examination of the leadership evaluation landscape. https://dokumen.tips/documents/a-tripartite-framework-for-leadership-evaluation-summary-the-tripartite-framework.html?page=1

Warren, O. J., & Carnall, R. (2011). Medical leadership : Why it’s important, what is required, and how we develop it. Postgraduate Medical Journal, 87(1023), 27‑32. https://doi.org/10.1136/pgmj.2009.093807

West, M., Armit, K., Loewenthal, L., Eckert, R., West, T., & Lee, A. (2015). Leadership and leadership development in health care : The evidence base. The King’s Fund. https://eprints.soton.ac.uk/439515/

Yuin, Y. S., Sze, G. W., Durganaudu, H., Pillai, N., Yap, C. G., & Jahan, N. K. (2021). Review of Leadership Enhancement Strategies in Healthcare Settings. Open Access Library Journal, 8(6), Art. 6. https://doi.org/10.4236/oalib.1107554

Zaadoud, B., Chbab, Y., & Chaouch, A. (2020). Do performance measurement models have any impact on primary health care ? A systematic review. International Journal of Health Governance, 25(4), 319‑334. https://doi.org/10.1108/IJHG-04-2020-0039

Downloads

Published

28-10-2024

Issue

Section

Articles