Human capital and tourism competitiveness: an analysis essay

Résumé

The aim of this paper is to analyze the link between human capital and competitiveness in the tourism industry. Human capital has long been, since the founding works of Schultz and Becker, at the center of debates on its role in the competitiveness of companies as well as of nations. How is this relationship between human capital and service industries, in this case tourism, argued?

This is the central questioning of the problem that we have tried to analyse. The hypothesis of this work is implicit: countries that do not improve the quality of training of their human resources, cannot aspire to general economic performance and to be among the best at the international level in the field of tourism in particular

As this is an analytical essay, we have favored an analysis methodology, essentially hypothetico-deductive to establish the preponderant role of human capital in the competitive advantage in tourism by resorting on the theoretical level to a review of the concepts and theories of human capital and tourism competitiveness and on the empirical level to the analysis of the model of evaluation of the competitiveness of the World Economic Furum to find the correlation between the rankings in the tourism competitiveness index and the human capital index