The quality audit of a hospital information system practice; Case study Ibn Sina Hospital OEB/Algeria

Nasreddine AISSAOUI

Résumé


We will try through this paper to highlight the experience of the Algerian Ministry of Health in setting up a management system with triple accounting within hospitals. After a year of implantation of the 3COH system, we recorded several observations from various stakeholders of this hospital. In order to gauge the quality of this system and its added value, we have opted for a survey among the various stakeholders (health professionals, administrators, etc). Among the results of this research are two main problems that constrain the application of this new information system at the Ibn Sina hospital: the first is the rigidity of the system which does not give a margin of maneuver to its user; the second, there is no enough feedback between the medical services and the 3COH system.


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